Cleanline Swindon (“we”, “our”, “us”) is committed to protecting your privacy.
This policy explains how we collect, store, and use your information.

1. Information We Collect

We may collect:

Name

Email address

Phone number

Service address

Booking details

Website usage data (via cookies & analytics)

2. How We Collect Information

Information is collected when you:

Submit a booking or contact form

Call, email, or message us

Interact with our website (cookies/analytics)

3. How We Use Your Information

We use your information to:

Respond to enquiries

Provide quotes and manage bookings

Improve our website and customer experience

Send service-related messages (booking confirmations, reminders, etc.)

We do NOT sell or share your data with third parties for marketing.

4. Legal Basis (Why We Are Allowed to Use Your Data)

Under GDPR, we process data based on:

Contract — for bookings or quotes

Consent — when submitting a form

Legitimate Interest — business operations

5. Data Storage

Your data is stored securely on:

Our encrypted booking/CRM system

Email communication systems

We keep your data for up to 24 months, unless legally required to retain it longer.

6. Your Rights (GDPR)

You have the right to:

Access your data

Request correction or deletion

Withdraw consent at any time

Request transfer of your data

To exercise your rights, contact us at:

📧 contact@cleanlineswindon.com

7. Cookies & Tracking

We use cookies for:

Website analytics (Google Analytics, Facebook Pixel, etc.)

Improving user experience

You can control or disable cookies in your browser settings.

8. Third-Party Services

We may use:

Google Maps (for location & directions)

Email sending services (e.g., Gmail, SMTP)

These providers may store data in the UK/EU or USA.

9. Contact Us

If you have any questions about our privacy policy:

📧 contact@cleanlineswindon.com

📍 Cleanline Swindon, 18 Wood Street, Swindon